Brisbane Connect & Learn

The Brisbane Connect & Learn event will be held live in-person at Hotel Grand Chancellor Brisbane on Friday 28 August 2026 from 1:30–5 PM.

This 3.5-hour event will explore the latest in hearing implants, including cochlear implants and bone conduction systems.

Attendees will gain a deeper understanding of current developments, considerations and approaches to hearing implants, that supports clinical decision-making, encourages peer discussion, and offers practical insights for everyday practice.

Each event includes a relaxed afternoon tea, offering time to connect with fellow attendees and chat with exhibitors.

Registration Fees

Register Now!

Registrations include:

Access to 3 hours of sessions

Access to the exhibition

Afternoon tea

Attendees will be eligible to receive 3 CPD Points in Category 1.1

Please click here to view the cancellation and refund policy.

Registration

Registrations close on 18 August at 5 PM AEST

Member

$75

Non -Member

$90

Program

Overview

1:30–1:35 PM 

Welcome and Introduction

1:35–2:10 PM 

Hearing Implants: Referral Pathways and Service Considerations

Presented by Dr Tegan Keogh

This session will explore the new 60/70 cochlear implant candidacy guidelines and their implications for identification, counselling, and timely referral in everyday audiological practice.

2:10–2:20 PM 

Supporting Patients Beyond Hearing Aids: Tools and Resources for Implantable Hearing

Solution Referrals

Presented by Vidya Raghavan

This presentation aims to equip hearing professionals with practical resources to support patients who continue to experience listening challenges despite appropriately fitted hearing aids. Attendees will learn about the Cochlear Engagement Team, Cochlear Buddies Program, CI and BCI

candidate events, and referral support tools designed to facilitate informed conversations and timely referral pathways.

2:20–2:40 PM 

ENT Updates

Presented by Dr Andrew Chang

2:40–2:50 PM 

Clinical Outcomes with Synchronised Bimodal Hearing

Presented by Namita Bhatnagar

Bimodal hearing can provide important benefits for cochlear implant recipients, but outcomes may vary depending on how the hearing devices work together. This session will review current evidence on bimodal hearing, explore clinical outcomes associated with different approaches, and consider how clinicians can use this evidence to guide individualised recommendations and optimise patient outcomes.

2:50–3:20 PM 

Afternoon Tea

3:20–3:30 PM 

From Referral to Results: Optimising Outcomes in Single-Sided Deafness

Presented by Erica Caiuby

Single-sided deafness presents a unique challenge: integrating electrical hearing with a normal-hearing ear. This session examines MED-EL technologies designed to support the closest-to-natural hearing experience and the rehabilitation resources and methods for optimising outcomes.

3:30–4 PM 

Bone Conduction Implants: Candidacy Criteria, Indications, and Device Considerations

Presented by Hayden Smith

When is a patient likely to benefit more from a bone conduction solution than a conventional hearing aid? This session explores the clinical indications for a bone conduction implant (BCI), including conductive and mixed hearing losses as well as single-sided deafness (SSD). We will review current bone conduction offerings, outline referral pathways, and discuss how clinicians can confidently recommend bone conduction solutions to their patients.

4–4:10 PM 

Bimodal and Binaural Hearing with Bone Anchored Hearing Systems (BAHS)

Presented by Tracey King

If a patient has bilateral conductive hearing loss, will they benefit from bilateral bone conduction devices? Will a bimodal fitting with a hearing aid in conjunction with BAHS give additional benefits to the patient? What should be considered when working with asymmetrical bone conduction thresholds and BAHS? Hear about how you can utilise BAHS evidence to counsel and recommend BAHS for your patients.

4:10–5 PM 

Case Study Discussion Panel

Presented by Dr Tegan Keogh, Dr Andrew Chang, Dr Glenn Jenkins & Hayden Smith

Meet The Speakers

Meet Namita

Namita Bhatnagar is the Clinical & Business Specialist for Queensland at Advanced Bionics Australia, based in Brisbane, have over five years of experience in the hearing healthcare industry, including roles with Phonak India and Advanced Bionics.

A Gold Medalist with a Master's degree (Honours) in Audiology, Namita specializes in cochlear implants and is passionate about advancing hearing outcomes through innovative technology, clinician education, and collaborative patient care. She works closely with audiologists and surgeons to support best clinical practices and optimize outcomes for individuals with hearing loss.

NAMITA BHATNAGAR

Advanced Bionics

Meet Namita

Namita Bhatnagar is the Clinical & Business Specialist for Queensland at Advanced Bionics Australia, based in Brisbane, have over five years of experience in the hearing healthcare industry, including roles with Phonak India and Advanced Bionics.

A Gold Medalist with a Master's degree (Honours) in Audiology, Namita specializes in cochlear implants and is passionate about advancing hearing outcomes through innovative technology, clinician education, and collaborative patient care. She works closely with audiologists and surgeons to support best clinical practices and optimize outcomes for individuals with hearing loss.

Meet Erica

Erica Caiuby is the Clinical Services Manager for MED-EL Australia and New Zealand.

A fascination in how hearing works lead Erica to train as an audiologist in Brazil. She has worked in Australia for almost 20 years with independent clinics prior to joining MED-EL in 2013, across all areas of hearing loss, including adult and paediatric, diagnostics, hearings aids and rehabilitation. She is most passionate about hearing implants, noting the highlights of her career being the provision of surgical support, as well as the perpetual buzz of seeing the smile light up a recipient’s face when their implant is switched on.

Meet Erica

Erica Caiuby is the Clinical Services Manager for MED-EL Australia and New Zealand.

A fascination in how hearing works lead Erica to train as an audiologist in Brazil. She has worked in Australia for almost 20 years with independent clinics prior to joining MED-EL in 2013, across all areas of hearing loss, including adult and paediatric, diagnostics, hearings aids and rehabilitation. She is most passionate about hearing implants, noting the highlights of her career being the provision of surgical support, as well as the perpetual buzz of seeing the smile light up a recipient’s face when their implant is switched on.

Meet Andrew

Dr Chang is an Ear, Nose & Throat (ENT), Otology and Hearing Implant Surgeon based in Brisbane. He trained in Queensland, and completed a prestigious international fellowship in Cochlear Implant Surgery and the treatment of complex ear diseases (such as Cholesteatoma and Otosclerosis) as part of his surgical training. His fellowship was completed at the Otology and Skull Base unit at the Cambridge University Hospital, UK (internationally recognised as a centre of excellence for the treatment of hearing loss and cochlear implantation).

DR ANDREW CHANG

Sunnybank Private Hospital

Meet Andrew

Dr Chang is an Ear, Nose & Throat (ENT), Otology and Hearing Implant Surgeon based in Brisbane. He trained in Queensland, and completed a prestigious international fellowship in Cochlear Implant Surgery and the treatment of complex ear diseases (such as Cholesteatoma and Otosclerosis) as part of his surgical training. His fellowship was completed at the Otology and Skull Base unit at the Cambridge University Hospital, UK (internationally recognised as a centre of excellence for the treatment of hearing loss and cochlear implantation).

Meet Tegan

Dr Tegan Keogh is a PhD qualified Audiologist with over 25 years of clinical practice, published research, government quality assurance programs, and international consultancy experience. Tegan is the past President of Independent Audiologists Australia, and is a current executive committee member. She runs a large private practice on the Sunshine Coast, specialising in Cochlear Implants, amongst other full scope of practice Audiology services.

 

Tegan brings a practical, clinician-focused perspective to cochlear implant access.

DR TEGAN KEOGH

Hear Check

Meet Tegan

Dr Tegan Keogh is a PhD qualified Audiologist with over 25 years of clinical practice, published research, government quality assurance programs, and international consultancy experience. Tegan is the past President of Independent Audiologists Australia, and is a current executive committee member. She runs a large private practice on the Sunshine Coast, specialising in Cochlear Implants, amongst other full scope of practice Audiology services.

 

Tegan brings a practical, clinician-focused perspective to cochlear implant access.

Meet Glenn

Dr Glenn Jenkins is an Australian-trained specialist ENT surgeon with broad experience in ENT surgery, with a particular interest in endoscopic surgery and otology. His graduate and postgraduate degrees were awarded through the University of Queensland, and specialty training was completed in Queensland and South Australia. He has undertaken further post-Fellowship training in otology and cochlear implant surgery at St Vincent’s Hospital, Sydney.  

DR GLENN JENKINS

Complete ENT

Meet Glenn

Dr Glenn Jenkins is an Australian-trained specialist ENT surgeon with broad experience in ENT surgery, with a particular interest in endoscopic surgery and otology. His graduate and postgraduate degrees were awarded through the University of Queensland, and specialty training was completed in Queensland and South Australia. He has undertaken further post-Fellowship training in otology and cochlear implant surgery at St Vincent’s Hospital, Sydney.  

Meet Tracey

Tracey King [BSc (Logopaedics), MBA], Business Unit Manager for Oticon Medical in Australia and New Zealand, is an audiologist and speech language pathologist by training. She has more than twenty years of clinical experience in a variety of employment settings. Tracey has worked for a number of years with medical device companies in Australia and the USA, before joining Oticon Medical in July 2012. 

TRACEY KING

Oticon Medical

Meet Tracey

Tracey King [BSc (Logopaedics), MBA], Business Unit Manager for Oticon Medical in Australia and New Zealand, is an audiologist and speech language pathologist by training. She has more than twenty years of clinical experience in a variety of employment settings. Tracey has worked for a number of years with medical device companies in Australia and the USA, before joining Oticon Medical in July 2012. 

Meet Vidya

Vidya is an experienced audiologist with over 25 years’ experience across leading hearing healthcare organizations in rehabilitation, training and mentoring. After completing her undergraduate and graduate degrees in Audiology and Speech Rehabilitation she went on to complete her Doctor of Audiology degree in 2011.

She is passionate about adult hearing rehabilitation, clinical education, mentoring, and has played a key role in launching innovative hearing technologies. She has been with Cochlear ANZ for over 7 years and in her current role supports candidates, recipients, clinics, clinicians and surgeons.

Meet Vidya

Vidya is an experienced audiologist with over 25 years’ experience across leading hearing healthcare organizations in rehabilitation, training and mentoring. After completing her undergraduate and graduate degrees in Audiology and Speech Rehabilitation she went on to complete her Doctor of Audiology degree in 2011.

She is passionate about adult hearing rehabilitation, clinical education, mentoring, and has played a key role in launching innovative hearing technologies. She has been with Cochlear ANZ for over 7 years and in her current role supports candidates, recipients, clinics, clinicians and surgeons.

Meet Hayden

Hayden is a Senior Audiologist at Neurosensory and oversees three clinics in the Brisbane South region. He enjoys all facets of audiology, including paediatric diagnostics and adult rehabilitation. His core interests are in tinnitus management, and bone conduction implants. Passionate about patient-centred care, Hayden is committed to delivering optimal outcomes through utilising the latest hearing aid and implant technologies.

Outside of work, he keeps busy with his wife and three young children.

HAYDEN SMITH

Neurosensory

Meet Hayden

Hayden is a Senior Audiologist at Neurosensory and oversees three clinics in the Brisbane South region. He enjoys all facets of audiology, including paediatric diagnostics and adult rehabilitation. His core interests are in tinnitus management, and bone conduction implants. Passionate about patient-centred care, Hayden is committed to delivering optimal outcomes through utilising the latest hearing aid and implant technologies.

Outside of work, he keeps busy with his wife and three young children.